Important Customer Notice

To Make an Order please email your full details according to "how to make an order" sample below, and send it to citscakes@live.com. Please email us in advance for decorated orders as it takes awhile to get to each email from various customers, and answer questions,discuss designs etc. plus i need advance notice to work out your order into my schedule and work around other orders as well. bear in mind i work alone so orders per day are limited.

we will try to respond to your email asap but do expect atleast 3-4days at times depending on how much emails we get at times. your emails will be responded back by my assistant momo. but i try to find time after im done doing orders to check on emails too.
As im usualy working doing decorations, baking etc, i sometimes miss calls, and i get so many txts coming in its hard to keep track of them which is why i recommend emailing me as its easier to organize and search and i have a record of your email orders.

or better yet if you find both emailing or Through phone hard, you can drop by my house to place an order (quite a number of customers have done this and its my most preferred method easier to discuss n confirm everything in one time) just set up an appointment with me.

as for basic cupcakes/cakes or other desserts i sell that requires no fancy decorating. (wordings are excluded as fancy) atleast a minimum of few hours or a day in advance notice is required, in this case msging or calling will be entertained.

Thanks for your support and understanding. i really whole heartedly appreciate it.

:D


Email:

citscakes@live.com

Phone:

+6738810099


Kind Regards
Siti Shahrir

Friday, 27 March 2009

PLEASE READ THROUGH~

To my lovely customers/readers/followers etc,


hehe...thot it'll be more personal to address everyone like this..anyhoos js wana explain the whole email, prices n what nots. I noe it'll wuld probably seem convenient if i was to put the prices on the pictures i post..but there is a reason behind why i don't from past happenings and to avoid confusion, cz in the end i wuld still hv to requote u a price anywy so same thing...as each order is different. each customer is different..and as some flavours have different prices it wuld also depend on wat flavours u want for ur order. Which is my prices all depends on flavor u want, and specific design u want. So think of it this way..the more 3D work, more intricate design wuld cost more. the more time consuming it is to produce the pricier it would be etc.

and yes i know im abit slow with emails..again bear in mind i do all the decorations etc..hence im not able to be infront of the computer goin thru mail everyday...so yea..hehe..bear with me on this one. but i do now have an assistant helping me out with emails. (you can address her as momo ..hehehe) so u will be going thru her for orders etc..but i will also still be checking thru my mail from time to time when im done from doing orders n hv the time to read thru. and also this is one of the reasons why i require a minmum of a week advance order or email enquiry so we are able to get to ur mail in time..but due to the demand..and the amount of emails i get per day..starting today for any decorated orders i require a minimum of 2 weeks advance order/enquiry.

and also i NO LONGER take orders thru txts or fone. again due to unforeseen circumstances... der was confusion, misscommunication with orders etc. so now i only take orders thru email..or as alot hv done lately..and i tink is becoming a trend now..haha..dey come by my house to place orders. so yea can txt me to make appointment. and also..i mostly work thru the night all day..so i usualy only get to sleep by 7-8am..so im so sory but please don't call me in the mornings cause for sure i won't be able to take the call anyway..and when i wake up in the afternoons im usualy bck to doin orders again so smtimes i dun get to take calls or im out and i avoid taking calls takut ter ambil order without checking schedule or writing it down..and by the way i am very forgetful!! so again to avoid any mistakes on my part..hehe..explains why its hard to get thru to me thru fone.

and also i noe its been awhile since i've updated..having too much on my hands lately..with orders and emails..but i will update soon..so many photos to upload. and so many cakes and cupcakes ive missed taking pictures of...sigh~ anyhoos...will update in abit..js gota get bck to doing more decorating den will post some more.. so keep checking back for updates..insyallah dey'll be updates by tomorrow. ;)

thanks again evryone!

<3 Cits.

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