Important Customer Notice

To Make an Order please email your full details according to "how to make an order" sample below, and send it to citscakes@live.com. Please email us in advance for decorated orders as it takes awhile to get to each email from various customers, and answer questions,discuss designs etc. plus i need advance notice to work out your order into my schedule and work around other orders as well. bear in mind i work alone so orders per day are limited.

we will try to respond to your email asap but do expect atleast 3-4days at times depending on how much emails we get at times. your emails will be responded back by my assistant momo. but i try to find time after im done doing orders to check on emails too.
As im usualy working doing decorations, baking etc, i sometimes miss calls, and i get so many txts coming in its hard to keep track of them which is why i recommend emailing me as its easier to organize and search and i have a record of your email orders.

or better yet if you find both emailing or Through phone hard, you can drop by my house to place an order (quite a number of customers have done this and its my most preferred method easier to discuss n confirm everything in one time) just set up an appointment with me.

as for basic cupcakes/cakes or other desserts i sell that requires no fancy decorating. (wordings are excluded as fancy) atleast a minimum of few hours or a day in advance notice is required, in this case msging or calling will be entertained.

Thanks for your support and understanding. i really whole heartedly appreciate it.

:D


Email:

citscakes@live.com

Phone:

+6738810099


Kind Regards
Siti Shahrir

Monday, 13 October 2008

A quickie~

Another quick post before i go back to making decorations...Just to remind everyone how thankful i am for your support and orders..I'm very flattered how much everyone love my work. :D on the other hand i also want to remind that to order please email or call/txt me (the number is working now! :D) ..and not leave orders on the tagboard as tagboard is usually swamped that i dun get to usually read through it thoroughly. And as a warning i am slow with replying due to my busy schedule baking and decorating most of the time..so yea..but i try my best to reply everyone.

And some may be unfortunate to order when im oredy booked or not available..as i do have a limit on orders. As i dun have the equipment or workers to accommodate all orders (though hopefully one day i hope to..hehe) so yea~ and also i need atliz two days notice in advance for orders on cupcakes..and for ones that require extra decorations such as fondant work i need atliz 3-4 days in advance..all the mini cupcake toppers are handmade by me (not ready to use) and are edible...so all my cupcakes and fondant work such as figures/jerseys/edible makeup etc are made to order. and they are very time consuming to make. I don't make those in advance except for basics such as mini flowers and all dat. so i won't be able to take last minute orders on specially decorated cupcakes.

For 3D novelty cakes the earlier u order the better to make sure u get in a date booking and make sure i dun have orders around the date u want as i do need to focus all my time on cake itself as this takes a lot of time to make (especially those with very intricate details) ...and lastly ill be having a break sometime..to sort out my emails, pricing quotes for wedding/event orders and all that...as email is seriously swamped with orders and inquiries..and i feel bad for those i haven't been able to reply fast. but probably not anytime soon as Ive got orders all the way till December already..still got a some dates available. but once i'm full will let everyone know. :D

So once again sorry for any inconvenience..and thanks again~ will update photos next time..i gota get back to work. :D'

p.s anyone wanna apply to be my PA sort out emails/orders? =S hehe. =P

3 comments:

the tingtongs said...
This comment has been removed by the author.
Taneya Leong said...

Hey Cits. I watched Nona on TV3 yesterday at 2pm. Di KL pun ada kadai buat cupcake called Cuppacake. I feel like kan ikut men-design cupcake jua bah. Huhuuu... Siuk sulnya. Hehehe...

Siti Shahrir said...

hahaha oh yea..der cupcakes are so lovely..i love their work..very eye catching~ hehe it is fun if u hv the passion and patience for it..as it is alot of work n very time consuming..one day i hope to conduct classes plg to share what i know..when i open my shop lah..now no place to accomodate a class..i've got my hands full now with orders nywys..future plan lah tu.. so yes..if i do..shuld join ;)